The ITIL® v3 (version 3) SS (Service Strategy) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Strategy Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
The ITIL® v3 (version 3) PPO (Planning, Protection & Optimization) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Planning, Protection & Optimization Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
The ITIL® v3 (version 3) SOA (Service Offerings & Agreements) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Service Offerings & Agreements Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.
Snow 101课程: Mac OS X Support Essentials 10.6是一门为期三天的实战课程。本课程广泛、深入地探讨了 Mac OS X 上的故障诊断，概述了 Mac OS X 系统的广泛功能。本课程的设计目的是让你广泛的掌握Mac OS X的各项功能和支持Mac OS X系统用户的最佳方法。课程包括授课和基于真实案例的动手练习，从而让学生获得真正的实战经验。
本课程针对苹果最高级别的Mac OS X认证：ACSA（苹果认证系统大师），包含“Mac OS X Directory Services 10.6”（课程编号：Snow 301）、“Mac OS X Deployment 10.6”（课程编号：Snow 302）和“Mac OS X Security and Mobility 10.6”（课程编号：Snow 303）3大权威官方课程。总共10天的实战课程，涵盖了目录服务、部署、移动和安全等Mac OS X Server高级技术。课程由Apple资深认证讲师授课，包括授课和基于真实案例的动手练习，从而让学生获得真正的实战经验。
Snow 303课程: Mac OS X Security and Mobility 10.6是一门为期3天的实战课程。课程讲授如何让iPhone等移动终端设备安全地通过公共网络访问内部网络上的服务。通过配置Mac OS X Server，学生将学习如何安全地为iPhone、笔记本电脑等移动终端设备提供常见的网络服务，例如：Web、电子邮件、日历。学生还将学习如何使用Xcode、Dashcode和iPhone Configuration Utility等工具在iPhone等移动终端设备上部署Web和本地应用程序的基本知识。课程包括授课和基于真实案例的动手练习，从而让学生获得真正的实战经验。
Snow 302课程: Mac OS X Deployment 10.6是一门为期3天的实战课程。课程重点在于软件部署和维护的解决方案，范围包括单独文件的安装，以及整个系统镜像部署到多个电脑的方法。学生将学会建立一个完整的部署计划，包括测试、硬件和软件的部署、审核和维护。课程还讲述了如何建立一个分层的软件更新服务器解决方案，除了苹果提供的工具外，还包括有关的第三方解决方案。学生通过使用Apple Remote Desktop、Disk Utility、PackageMaker和System Image Utility等工具来获得实践经验，同时还将讨论不同的部署情况下的优点和缺点。
Snow 301课程: Mac OS X Directory Services 10.6是一门为期4天的实战课程。课程既包括Mac OS X客户端的目录服务配置，也包括如何配置Mac OS X Server目录服务器。两者都将跨平台的解决方案作为重点。学生将学习如何通过Mac OS X的网络账户和Kerberos认证协议配置常见的目录服务，如Apple的开放式目录、微软的活动目录或其它标准的LDAP服务器。而后，学生将学习如何配置Mac OS X Server的Apple开放式目录服务来运行一个健壮的可伸缩的目录服务系统。学生还将学习如何使用Mac OS X Server来强化现有的目录服务架构。课程包括授课和基于真实案例的动手练习，从而让学生获得真正的实战经验。
You will familiarize yourself with the new features in Photoshop, Illustrator, InDesign, Flash, and Dreamweaver released as part of Adobe® Creative Suite® 5. This course is intended for graphic designers, web developers, print professionals, photographers and animators who use Adobe applications as part of the job role.
You will use the advanced features of Adobe® InDesign® CS5 to create and design content for the web and print. This course is intended for students who want to expand their entry-level knowledge of Adobe InDesign by using advanced features and collaboration tools.
